Remote customer experience
Support and service teams who treat your customers well and represent your brand the way you would.
Remote teams, held to a higher standard.
Nicom Ventures connects growing businesses with skilled remote professionals in customer experience and technology, then manages the work to a standard you can rely on.
Get in touch
A Nashville company building and managing remote teams that businesses rely on.
The people your business needs, working remotely.
We recruit, train, and manage skilled remote professionals, then put them to work as an extension of your team. You get the output without the overhead of building it yourself.
Technology talent
Experienced technical people for the roles and projects you cannot fill fast enough in house.
Fully managed
We handle recruiting, training, and day-to-day management, so you get results without starting from scratch.
How it works.
From the first call to a working team, we handle the parts that are hard to get right.
- 01
Tell us what you need
Share the roles, the volume, and what good looks like for your customers.
- 02
We find the right people
We recruit and vet remote professionals with the skills and judgment the work calls for.
- 03
We train for your business
Your processes, your tone, your standards, so the team represents you well from day one.
- 04
We manage and stay accountable
We run the day-to-day and keep quality high, with one team responsible for the outcome.
Why businesses choose Nicom.
We recruit selectively and stay involved once the work is live, so the standard holds. You get one team accountable for the outcome.
- Managed end to end. We stay involved after the hire, so quality does not drift.
- Vetted for skill and judgment. The people we send can handle real customers and real problems.
- Remote by design. Reach talent you could not hire locally, without the office overhead.
- One team accountable. When something needs fixing, you know who has it.
Your next great hire doesn't have to be in the building.
Tell us what your team needs, and we'll put the right remote people on it.
Get in touchQuestions, answered.
Where are your remote professionals based?
We recruit remote professionals and match them to your time-zone and language needs.
How quickly can we get started?
Timing depends on the roles and the volume. We'll give you a realistic start date on our first call.
How do you keep quality high?
We vet for skill and judgment, train people on your standards, and stay involved after the work starts. One team stays accountable for the results.
What kinds of work do you cover?
Customer experience and support, and technical and technology roles. If you are not sure whether we can help, ask.
Do we manage the people, or do you?
We do. We handle recruiting, training, and day-to-day management, so you can stay focused on your business.
Start a conversation.
Tell us what your team needs. We'll get back to you quickly.